Privacy Policy

Sign Up Information

When you open an account with us, in order for us to complete your order, we ask you for:

• Your Name
• Mailing Address
• Billing Address
• Email Address
• Government Issued Photo ID

We ask for your name and mailing address so that we may properly deliver your purchased goods to you. We ask for your email address so that we may send you a receipt of your order after purchasing and so that we may contact you if needed. We ask to upload a copy of your government Issued photo ID to prove you are of legal consumption age.

Additional Personal Information

ReaLeaf.ca may occasionally contact a customer directly to acquire more information in order to assist in delivering an order.

This information includes, but is not limited, to:

• Age Verification
• Address Verification
• Order Number Verification
• Telephone Number

In the event of a registration where we receive notice that a customer submitted an inaccurate birth date (by claiming that they were of legal consumption age but weren’t), we will immediately close and delete their account.

ReaLeaf.ca respects your privacy and will not report any information relating to member’s accounts to any third party agencies.

We use cookies to track who, how, and when customers use the site in order to deliver relevant regional and personal information. Cookies are text files that sit on your computer. These cookies are completely safe and secure and will never contain any sensitive information.

For complete details visit our Cookie Policy LINK

ReaLeaf.ca recognizes the importance of keeping customer details and payment information safe. Our systems and processes are quarterly audited and comply with the toughest security industry standards to prevent customer information from being compromised. We are also in the technology industry and are well-versed in high-level security for some of the largest businesses on earth.

ReaLeaf.ca  reserves the right to change the Privacy Policy, including altering the purposes for which it processes your personal information at any time. In the event that ReaLeaf.ca  considers it appropriate to make any such change, the Privacy Policy will be updated and posted on our site. Your continued use of the site will constitute acceptance of those changes. Changes will be effective immediately upon posting.

Realeaf Inc. reserves the right to reject, refuse, revise, correct, or cancel any order you place through the Website. You may not order more than 30 grams of non-medical cannabis per order. The Company may, in its sole discretion, limit or cancel quantities purchased per person or per order. In the event that the Company makes a change to or cancels an order, the Company may attempt to notify you at the email address you provided or, if unsuccessful, at the phone number you provided. Orders may only be placed by individuals and the Company reserves the right to reject and cancel orders that, in its sole judgment, resellers or distributors or appear to be placed by dealers.

You agree to provide current, complete and accurate purchase and account information for all purchases made through the Website. You agree to promptly update your account information and credit card numbers and expiration dates, so that the Company can complete your transactions and contact you as needed. You will be solely responsible and liable for any and all loss, damage, and additional costs that you, the Company or any other person may incur as a result of your submission of any false, incorrect or incomplete information or your failure to update your account and payment information.

You are solely responsible for the accuracy of orders placed with the Company. To request an order cancellation you must contact the Company’s email: [email protected]. The Company may or may not be able to cancel an order depending on the status of fulfillment. If the order is not cancellable, it will be shipped as ordered and you will be charged accordingly.

Delivered Products may not appear exactly as shown on the Website.

If you have a complaint regarding ReaLeaf.ca  and your data privacy, please email us at [email protected]

ReaLeaf.ca will not pass your information on to third parties and does not work in conjunction with any related companies that may want your personal information for reasons beyond the scope of completing your transaction with ReaLeaf.ca .

Our Policy

All customers of ReaLeaf.ca will only receive promotional emails from ReaLeaf.ca if they have opted in to receive such emails. These promotional emails will only relate to ReaLeaf.ca . ReaLeaf.ca does not provide its customers’ email addresses to any third party at any time. If a customer wishes to stop receiving promotional emails, news, and updates, they can opt out at any time by unsubscribing to the most recently received email by referring to the “unsubscribe” link at the bottom of the email.

User Consent

By providing your personal information and registering with us or logging on with us when you enter our website, you explicitly consent to ReaLeaf.ca processing and disclosing your personal information for the purposes set out in this policy, or as otherwise provided in accordance with the Terms and Conditions.*If you wish to qualify, vary, modify, or limit your consent in relation to marketing communications or in circumstances where any processing of your data is likely to cause damage or distress (or such other circumstances as the law allows), then you may do so by referring to the “Opting Out” section of our Privacy Policy.

Opting Out

You can unsubscribe from all email announcements at any time. To unsubscribe from any special offer mailers, simply refer to the “unsubscribe” link at the bottom of the most recently sent email, or alternatively, contact us.

If you have any questions about our Privacy Policy, or the collection, use, disclosure, or retention of personal information by ReaLeaf.ca , please contact us.